About Energy Services Group

Energy Services Group is the only company offering flexible, scalable, end-to-end business process solutions for both large and small retail energy suppliers and utilities. Customizing our back-office services to meet the specific needs of each customer has helped us achieve consistent growth since our launch in 1997.

Today, ESG serves more than 80 retail energy suppliers and utilities in the US. They, in turn, market or deliver energy to millions of residential, commercial and industrial customers in 20 states.

What Sets ESG Apart

PEOPLE: ESG’s friendly and resourceful operations team, utilizing award winning technology, manages work queues and identifies, tracks, and resolves exceptions. Our experienced implementation, market entry and operations teams are known for completing projects on time and on-budget and quickly responding to your questions.

PROCESS: Operating an efficient and profitable retail energy company or utility requires detailed business process management. ESG brings a laser-like focus to the challenge of developing, documenting, implementing and managing your business processes – including those unique to individual markets and clients.

TECHNOLOGY: ESG’s individual services are tightly integrated to provide a seamless, end to end solution. Our industry leading transaction management services (TMS) and award winning customer information system powers our Prospect to Cash (P2C) billing solution. TMS and P2C are, in turn, fully integrated with our Wholesale Energy Services (WES), delivering state of the art forecasting, scheduling, settlement, and reporting services.  Our advanced technology hastens new market entry, reduces risks and lowers costs.

To find out how ESG’s People, Processes and Technology can help you, please contact us at (800) 773-3298 or by email at information@energyservicesgroup.net.