070-417 exams 070-457 exams 070-458 exams 1Z0-481 exams 1Z0-599 exams 300-207 exams 70-246 exams 70-414 exams A00-240 exams C_TAW12_731 exams C4030-670 exams C4040-224 exams C4090-450 exams C4120-783 exams EX200 exams MB2-700 exams MB3-700 exams MB6-869 exams OG0-093 exams VCP-510 exams VCP550 exams 070-178 exams 070-331 exams 070-467 exams 070-347 braindumps 070-463 braindumps 300-206 braindumps 70-243 braindumps 74-325 braindumps C2020-622 braindumps C2030-283 braindumps C2090-540 braindumps C2180-278 braindumps HP0-J73 braindumps ICBB braindumps 070-246 braindumps 070-341 braindumps 070-417 braindumps 070-457 braindumps 070-458 braindumps 1Z0-481 braindumps 1Z0-599 braindumps 300-207 braindumps 70-246 braindumps 70-414 braindumps A00-240 braindumps C_TAW12_731 braindumps C4030-670 braindumps C4040-224 braindumps C4090-450 braindumps C4120-783 braindumps EX200 braindumps MB2-700 braindumps MB3-700 braindumps MB6-869 braindumps OG0-093 braindumps VCP-510 braindumps VCP550 braindumps 070-178 braindumps 070-331 braindumps 070-467 braindumps 070-667 braindumps 070-684 braindumps 070-687 braindumps 1Z0-051 braindumps 1Z0-060 braindumps 1Z0-478 braindumps 1Z0-485 braindumps 1Z0-897 braindumps 200-120 braindumps 220-801 braindumps 500-201 braindumps 70-346 braindumps 70-412 braindumps 70-458 braindumps 70-486 braindumps 820-421 braindumps 820-422 braindumps C2170-008 braindumps C2180-275 braindumps C2180-276 braindumps C4040-123 braindumps JN0-343 braindumps M70-201 braindumps M70-301 braindumps NS0-504 braindumps 70-410 braindumps PW0-204 braindumps 3001 braindumps 050-720 braindumps 70-466 exams 200-120 exams C4040-225 exams 1Z0-061 exams 70-347 exams C4090-452 exams MB2-703 exams 400-101 exams 70-410 exams 70-417 exams 70-463 exams 70-488 exams 70-462 exams C2090-303 exams C2090-614 exams 70-461 exams 70-486 exams 70-411 exams 400-101 exams 646-206

Management Profiles

Robert Potter
VP, Sales and Marketing

Bob Potter has nearly 25 years of utility industry experience. Before joining ESG in 2001, he spent six years at two New England utilities in load forecasting, product development and business development. An Internet start-up Bob helped found was the first to bundle local and long distance service with electric and natural gas retail services. Bob is responsible for directing all sales and marketing efforts at ESG. His comprehensive knowledge of the energy market helps Bob tailor ESG’s offerings to meet the specific needs of each client. Bob graduated Magna Cum Laude from Plymouth State University and earned his MBA from the F. W. Olin Graduate School of Business at Babson College.

Carol Collins
VP, Billing and Implementation Services

With ESG since 2005, Carol has demonstrated her skill at delivering complex services with a strong customer focus.  Drawing on her 40+ years experience in the energy industry, Carol guided the development of ESG’s Prospect to Cash (P2C) billing solution which focuses on the bottom line by successfully integrating people, process and technology.  She is responsible for billing operations along with the continued evolution of the P2C service.  Carol has extensive customer care and IT experience: she previously held positions as the VP, Customer Care for a 350,000 customer gas company with operations across 3 states and as Director of IT Systems for a northeast electric company with 1.2 million customers.

Drew Fenton
VP, Business Development

With ESG since 2000, Drew brings 20+ years of management and industry experience to his role of VP Business Development at ESG.  Drew is responsible for managing key client relationships, developing new products and services, and seeking strategic partnerships.  Drew has also served as VP Client Services at ESG, managing client relations, implementations, and professional services projects.  Prior to ESG, Drew served as Director Business Systems for a large energy supplier specializing in EDI, CRM, and CIS system deployment.   Drew also served as energy trader, U.S. controlling accountant, and pipeline scheduler at a Fortune 50 company, and held management positions with a large, international retailer.   Drew received an M.B.A. from University of Houston, and B.A. in business administration from Texas A&M University.

Phil Gurule
VP, Information Technology

Since 1998, Phil Gurule has overseen all aspects of ESG’s planning, management, acquisition, delivery and security of IT assets. Phil directs our strategic technology goals, policies and procedures, and has provided expert organization-wide direction and leadership across a diverse portfolio of services, from project management and quality assurance, to enterprise architecture, information systems and disaster recovery. Under Phil’s leadership, ESG has developed a robust, scalable solution that allows ESG to service a number of clients in the areas of Transaction Management Services, Prospect to Cash Services, and Wholesale Energy Services supporting a broad range of communication protocols, data formats, event driven processes, and domain-specific business rules.

Florie Ritchie
VP, Client Services

Since 2000, Florie Ritchie has been responsible for the implementation and support of ESG’s Transaction Management Services (TMS). She serves over 100 ESG clients in 21 states and 140 utility service territories, as well as ten utilities with 170 supplier/retail trading partners. Anticipating and satisfying each client’s specific requirements is her passion, fueled by years of prior experience in insurance, call centers, telecom and software support. The Implementation Project Plans Florie creates and manages support client requirements, meet projected timelines, and determine and coordinate internal resource allocation to meet project goals.