In keeping with its commitment to customer care and security, Cirro Corp., a bundled utility provider with a smarter approach to delivering utilities, has chosen Energy Services Group to manage its electronic business transaction processing for the developing Texas deregulated power market. The move ensures Cirro's readiness to process billing and other business transactions in an effective manner when the electricity industry is deregulated next year.
"Cirro is taking the necessary steps to make sure our business transaction processing will be managed properly," said Tim Rogers, CEO of Cirro. "Providing excellent customer care is one of our most important goals, and Energy Services Group will guarantee that our customers' information is processed securely, cost-effectively and in compliance with the rules of state regulatory agencies."
By focusing on customer care and enabling subscribers to take control of their account management, Cirro is raising expectations for the way electricity is delivered. The company will offer bundled electricity, telecommunications and Internet access services.
ESG has been actively processing live transactions in Texas since April and has worked with Cirro to complete the testing and certification processes that enable Cirro to conduct market transactions. ESG will also manage Cirro's electronic business transaction processes on an on-going basis.
"Obtaining Electronic Data Interchange certification is a complicated and labor-intensive process," explained Drew Fenton, ESG vice president of Client Services and Houston office manager. "ESG acts as an intermediary between Cirro, ERCOT and the transmission and distribution service providers to ensure that all data exchange processes supporting the enrollment and billing functions are compliant with the state's standards."
About Cirro Corp.
Cirro Corp., founded in May of 2001, brings a new, smarter approach to utility services. The customer-focused and service-oriented company provides bundled utility services - including electricity, telecommunications and Internet access - to business and residential customers. Cirro offers its customers multiple service package options as well as the tools to control, monitor and adjust service usage in real-time. The company is lead by a management team with successful experience in deregulated markets. For more information on Cirro, visit www.cirrocorp.com or call 866 MY CIRRO.
About Energy Services Group
Energy Services Group, with headquarters in Massachusetts, and offices in Houston is the strategic source of Managed eCommerce Services tailored to meet the requirements of competitive natural gas and electricity markets. Utilizing eCommerce systems supported by experienced energy professionals, ESG enables distribution companies, energy suppliers and other energy companies to successfully operate in the nation's rapidly evolving competitive energy markets. ESG's systems have been tested and certified by over 75 energy trading partners providing access to over 50 million metered accounts in competitive markets. For more information, visit our Web site at www.EnergyServicesGroup.net.
Drew Fenton
Energy Services Group, Houston TX
(713) 590-5019
dfenton@energyservicesgroup.net
Bryn Owen
Energy Services Group, Pembroke MA
(781) 829-9956
bowen@energyservicesgroup.net
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