Energy Services Group (ESG) announced today that it has signed a License Agreement with Joplin, Missouri based Conversant, Inc. Under the agreement, ESG will add CIS and billing functions to its existing systems capabilities with Customer Watch, Conversant's award winning software.
"Customer Watch provides us with tools to enhance the services that we provide to our client base," said Nate Owen, ESG's President and CEO. "It has the scale and versatility to support both utility and marketer business needs, and has been architected by a team with considerable experience in our industry. We are excited to add this functionality to our outsourced offerings, and believe that this strategic relationship will take us one step further towards a comprehensive platform".
ESG provides business process outsourcing services, primarily billing, transaction management and settlement, to nearly 80 companies operating in competitive natural gas and electric service territories across North America. ESG intends to offer Customer Watch as an add-on service to their retail energy and utility clients.
Stan Royal, Conversant's Chief Executive Officer said, "This strategic partnership is another important milestone in our continued growth and is further evidence of the enthusiastic reception Customer Watch has received since its introduction to the energy marketplace in June 2002".
About ESG
ESG, formed in November 1997, has assembled a skilled and experienced team of professionals geared toward maximizing the profitability and efficiency of mid and back office functions throughout the energy industry. ESG's Order to Cash services provide energy suppliers and utilities with the ability to cost effectively acquire, enroll, service and bill customers, perform remittance and collections, manage receivables, and settle with wholesale energy markets.
About Conservant
Conversant, Inc. headquartered in Joplin, Missouri develops and markets software designed to increase efficiencies and lower costs. Our products are designed for the future while providing everything needed to maximize operations today. Customer Watch, the first production proven 100% Java Customer Information System software, has been the recipient of numerous international awards for its object oriented architecture and innovative approach to managing customer care and billing functions for utilities and energy service providers.
CONVERSANT, INC. WWW.CONVERSANTINC.COM 880-770-8047
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