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ESG’s Prospect to Cash (P2C) service provides comprehensive customer service and billing functionality needed by retail gas and electric service providers. By providing accurate energy bills to end-use customers, on time, and with unparalleled market coverage, P2C helps you earn and keep your customers' business. |
With nationwide market coverage and flexible technology, P2C bills all types of customers: residential, commercial, government and industrial, for electricity and natural gas in utility service territories across the country. In addition, P2C is pre-integrated with industry leading Transaction Management and Wholesale Energy Service, allowing you to compete in every competitive energy market in the country with one, seamless back office.
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P2C Features:
- Nationwide Market Coverage facilitating rapid market entry
- Integrated with Transaction Management and Wholesale Market systems
- Implementation, Operations and Hosting provided by experienced, friendly and resourceful staff
- Complete infrastructure hosting with system and resource redundancy across the enterprise
- Technology architecture best practices such as Java, object-orientation, n-tier, and SQL databases delivering advanced functionality with unsurpassed flexibility
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ESG’s P2C high level functionality includes the following:
- Prospecting
- Rating
- Billing and Statement Presentation
- AR & AP Management, Credit & Collections, Financial
- Work Queues, Alerts, Reporting
- Systems Administration
- Web services
- Data Warehousing
- Standard and Custom reporting
- Customer Service Portal
- Comprehensive Data Downloads
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