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Market regulations ultimately dictate how a company is going to supply or consume energy, and understanding these rules is critical to the success of any energy market participant.
ESG has developed systems to meet market standards throughout the industry, and coordinated market certification efforts in ERCOT, PJM, New York, NEPOOL, MISO, California and other prominent markets. We have integrated with dozens of commercial CIS, billing and load management systems, and supported the operations of dozens of distribution companies, hundreds of energy suppliers, and thousands of energy consumers.
ESG has been operating in support of energy companies in restructured energy markets since 1996. Our staff has over 200 collective years of experience in the energy industry: staffing customer service operations, billing end use customers, launching energy products, and forecasting, scheduling, and nominating energy. We've participated in state and industry working groups since the deregulation process began nationally. Our participation in these groups allows us to effectively track and maintain market business rules and systems compatibility.
The result is cost efficiency—from a business process, human resources and systems perspective. As a direct result of our automation efforts, ESG clients require fewer manual steps to accomplish key business processes. Our clients employ fewer people and systems to service their customers.
ESG provides expertise to our clients in the three areas:
- Market Consultation—ESG covers business rules, market entry requirements, product & billing strategies, regulatory monitoring and advocacy, state and regional protocol and transaction development.
- Systems Integration—Project management, testing support for upgrades, data/process migration and data conversion projects are all conducted by ESG staff.
- Automation—To support the needs of our clients, ESG designs, develops and implements customized automation solutions.
Understanding Energy Markets and Energy Companies
Every energy company has unique needs. ESG has experience supporting numerous business models and associated requirements. ESG can help navigate the complexities of energy markets. Whether you need ESG to support special needs or to augment your staff and industry knowledge base, ESG has the people and the expertise.
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