Over the last two decades, ESG has established a reputation for delivering the most flexible, scalable, and comprehensive business process solutions in the retail energy industry. In terms of power, sophistication, and ease of use, ESG’s suite of software as a service (SaaS) products stand alone.
By providing solutions that streamline operations, help maintain regulatory compliance and maximize profitability and pairing them with the most experienced team in the industry, ESG is known for exceeding client expectations and delivering services on time and on budget.
ESG was started in 1998 and many ESG veterans have been active in the retail energy markets since the inception of deregulation. This unsurpassed expertise is reflected in quality of ESG’s solutions and seasoned team members who possess over 1400 years of combined energy industry experience.
Working behind the scenes, ESG’s outstanding technical support staff monitors your system and identifies, tracks, and resolves business process exceptions. ESG exception monitoring dramatically lowers the total cost of ownership by increasing efficiency and customer satisfaction.
Through acquisition of the following leading-edge companies, ESG has enhanced its support for energy retailers. These companies bring new SaaS capabilities and allow ESG to offer single-source solutions for entry into global markets.
With ESG’s operational support, energy retailers can seize opportunities to expand into new markets and focus on growing and sustaining a successful business.
Integrated SaaS, business process management (BPM) and actionable data analytics to help energy retailers enter the UK energy market.
Fully integrated web-based customer care and billing solutions that are flexible and powerful enough to accommodate the most demanding challenges faced by utilities and energy retailers.
Pipeline and storage management systems that are internet-based, robust and affordable for operations of any size.
ESG solutions pave the way for retail energy providers to rapidly enter new markets, while reducing regulatory and operational risks. With ESG’s solutions in their back offices, over 300 energy companies—operating in all deregulated states provinces and prefectures in the U.S., Canada and Japan and serving over 9 million residential, commercial, and industrial customers—are able to quickly acquire customers and source their energy from wholesale providers behind more than 130 electric and gas utilities.
Backed by a leading Silicon Valley based private equity firm, ESG is growing rapidly. The partnership will focus on developing new products and growing the client base, not only in the United States and Canada, but also in Japan, home of the world’s largest deregulated energy market.
ESG boasts an impressive list of accomplishments.